Privacy Policy
Effective Date: June 11, 2026
Business Name: PCT Professional Services LLC
Service Brands: PCT Client Customs / PCT Custom Builds™ / Custom Link Wrapping™
Support Email: Support@pctproservices.com
PCT Client Customs is a custom digital experience and link wrapping service operated by PCT Professional Services LLC.
This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, submit a form, book an appointment, purchase a service, upload project materials, communicate with us, or use any service connected to PCT Client Customs, PCT Custom Builds™, or Custom Link Wrapping™.
By using this website or submitting information to us, you agree to the terms of this Privacy Policy.
If you do not agree with this Privacy Policy, please do not use this website or submit personal information through our forms, booking pages, payment links, or project tools.
1. Who We Are
PCT Client Customs, PCT Custom Builds™, and Custom Link Wrapping™ are service brands of PCT Professional Services LLC.
We provide custom digital experiences for service providers, entrepreneurs, small businesses, and brands that need organized, polished, client-facing digital tools.
Our services may include custom link wrapping, branded client portal-style pages, forms, dashboards, digital service pages, booking link organization, embedded tool layouts, code-ready pages, consultation sessions, and related digital build support.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you use our website, submit a form, book a session, purchase a service, request support, or communicate with us.
This information may include:
Full name
Business name
Email address
Phone number
Billing information
Appointment details
Project details
Service selection
Uploaded files
Logos, photos, screenshots, or brand assets
Business links
Booking links
Payment links
Form links
Website links
Client portal links
Design preferences
Brand colors
Written content
Messages, notes, and project instructions
Any other information you choose to submit
We may also collect limited technical information automatically when you visit our website.
This may include:
IP address
Browser type
Device type
Operating system
Time zone
Pages viewed
Links clicked
Referring website
Approximate location based on device or browser settings
Cookie data
Website usage activity
3. Client Materials We May Collect
Because our services are custom, clients may choose to submit business materials so we can complete their project.
Client materials may include:
Business workflows
Service descriptions
Private business notes
Screenshots
Internal process details
Forms
Booking pages
Payment pages
Client portal links
Dashboard details
Brand assets
Client-facing instructions
Uploaded documents
Product or service information
Website or platform access details when needed
We use these materials only to provide the requested service, complete the project, communicate with the client, support revisions, maintain business records, or improve our service process.
We do not sell, trade, rent, or intentionally share client materials with competitors or unrelated third parties.
4. Why We Collect Information
We collect information to operate our website, respond to inquiries, provide services, and complete custom digital projects.
We may use your information to:
Respond to questions
Process bookings
Schedule appointments
Confirm service requests
Process payments
Review project details
Build custom digital experiences
Create link wrapping pages
Create forms, dashboards, or portal-style layouts
Deliver files, links, previews, or code
Provide customer support
Send project updates
Send appointment reminders
Request missing project materials
Process revision requests
Maintain business records
Improve our website and services
Prevent fraud, abuse, or misuse
Comply with legal, tax, platform, or business obligations
We collect only the information reasonably needed to provide our services, communicate with users, operate our business, and maintain a professional client experience.
5. Payment Information
Payments may be processed through third-party payment processors or booking platforms.
PCT Professional Services LLC does not store full credit card numbers or full payment card details on our own website unless specifically provided through a secure third-party system.
Payment processors may collect billing details, payment method information, transaction records, fraud prevention data, and related payment information according to their own privacy policies and security practices.
Clients are encouraged to review the privacy policy of any payment platform used during checkout or booking.
6. Booking and Appointment Information
If you book a session, such as a PCT Custom Build VIP Session, we may collect your name, email address, phone number, appointment time, service selection, project notes, and any details you provide before or during the appointment.
This information is used to schedule the session, prepare for the consultation, communicate with you, send reminders, provide support, and maintain appointment records.
7. Forms, Uploads, and Project Submissions
When you complete a project form or upload materials, we collect the information you provide so we can understand your request and complete the service.
Please do not submit highly sensitive personal, financial, medical, legal, or confidential third-party information unless it is necessary for the project and you are authorized to share it.
Clients are responsible for making sure they have permission to submit any third-party materials, business files, client-facing documents, logos, images, forms, links, or other content provided to us.
8. How We Use Client Materials
Client materials are used for project-related purposes only.
This may include:
Reviewing your project needs
Planning your digital experience
Creating your custom build
Testing links and buttons
Building layouts
Adding approved text or images
Preparing previews
Making revisions
Delivering final files or links
Providing support related to your project
We do not use client materials to create competing services for another client, sell private client information, or intentionally disclose private project details to unrelated third parties.
9. Confidentiality of Client Materials
We understand that clients may submit business ideas, workflows, internal tools, links, screenshots, and brand materials that are important to their company.
PCT Professional Services LLC treats submitted project materials with care and confidentiality.
We may access, review, edit, organize, or display submitted materials only as needed to provide the requested service.
We may share limited information with trusted third-party tools or service providers only when needed to operate the website, process payments, schedule appointments, deliver digital services, store files, or complete the project.
10. Third-Party Tools and Service Providers
Our website and services may use third-party tools to operate properly.
These may include, but are not limited to:
HoneyBook
Hostinger
Firebase
Google tools
Canva
Calendly
Jotform
Payment processors
Email providers
Analytics tools
Advertising platforms
Domain providers
Hosting providers
Customer communication tools
Form and upload tools
These third-party providers may collect, store, or process information according to their own privacy policies.
We are not responsible for the privacy practices, security systems, outages, policies, or data handling of third-party platforms that we do not own or control.
11. Advertising, Analytics, and Tracking
We may use advertising, analytics, or tracking tools to understand website activity, improve our services, measure marketing performance, and reach people who may be interested in our services.
These tools may collect information such as page visits, clicks, device information, referral sources, general location data, and browser activity.
Advertising or analytics tools may include platforms such as Google, Microsoft, Meta, or similar services.
These platforms may use cookies, pixels, tags, or similar technology to help measure website activity and advertising performance.
You can control some tracking through your browser settings, device settings, cookie settings, or ad preference tools provided by third-party platforms.
12. Cookies
This website may use cookies or similar technologies to improve user experience, remember preferences, support website functionality, understand visitor activity, support marketing, and operate embedded tools.
Cookies are small files placed on your device by a website or third-party service.
Some cookies may be required for the website to work properly. Optional cookies may be controlled through your browser settings or cookie preferences where available.
By using this website, you understand that cookies and similar technologies may be used as part of the website experience.
13. How We Share Information
We do not sell personal information.
We may share information only when necessary to operate our business, provide services, complete a project, process payments, comply with legal requirements, or protect our rights.
We may share information with:
Payment processors
Booking platforms
Hosting providers
Email providers
Cloud storage providers
Project tools
Customer support tools
Analytics providers
Advertising platforms
Legal, tax, or compliance professionals
Government agencies if required by law
We may also disclose information if needed to prevent fraud, enforce our terms, resolve disputes, respond to legal requests, protect our business, or protect the safety and rights of others.
14. Legal Basis for Processing Information
We process personal information for legitimate business purposes, including providing services, communicating with clients, completing digital projects, processing transactions, maintaining records, improving our website, preventing fraud, and complying with legal obligations.
Where consent is required, we rely on your consent when you submit information, accept cookies, subscribe to communications, or choose to use certain website features.
15. Email Communications
If you submit your email address, we may use it to respond to your inquiry, send project updates, provide appointment information, deliver digital files, send service notices, or communicate about your account or project.
We may also send marketing emails only when allowed by law or when you have opted in to receive them.
You may unsubscribe from marketing emails where an unsubscribe option is provided.
Transactional emails, project updates, appointment reminders, payment notices, and service-related communications may still be sent when necessary to complete a service or maintain a client relationship.
16. Text Messages and Phone Communication
If you provide a phone number, we may use it to contact you about appointments, project details, missing information, service updates, or support needs.
Message and data rates may apply depending on your phone carrier.
Providing a phone number does not require you to consent to marketing messages unless you separately agree to receive them.
17. How We Protect Information
We take reasonable administrative, technical, and organizational steps to protect information submitted to us.
This may include using secure platforms, password-protected systems, limited access, secure payment processors, SSL-enabled website pages, and trusted third-party tools.
However, no website, email system, online form, hosting platform, cloud tool, payment processor, or internet transmission can be guaranteed 100% secure.
By using our website and services, you understand that online information sharing carries some risk.
18. Data Retention
We keep personal information and project materials only as long as reasonably needed for business, legal, tax, service, recordkeeping, support, fraud prevention, or dispute resolution purposes.
Some information may be kept longer if required by law, payment processors, tax rules, platform requirements, or business recordkeeping needs.
Clients may request deletion of certain information by contacting us at:
Some records may not be deleted immediately if we are required to keep them for legal, tax, payment, security, dispute, or business reasons.
19. Your Privacy Choices
Depending on where you live, you may have privacy rights related to your personal information.
These rights may include the ability to:
Request access to personal information we have about you
Request correction of inaccurate information
Request deletion of certain information
Object to certain uses of your information
Request limits on certain processing
Opt out of marketing communications
Ask questions about how your information is used
To make a privacy request, contact us at:
We may need to verify your identity before completing certain requests.
20. California, European, and Other Privacy Rights
If you are located in California, the European Economic Area, the United Kingdom, or another location with specific privacy laws, you may have additional rights under applicable law.
These rights may include the right to know what personal information is collected, the right to access personal information, the right to correct information, the right to request deletion, the right to object to certain processing, the right to restrict processing, the right to data portability, and rights related to automated decision-making or profiling.
PCT Professional Services LLC does not knowingly sell personal information.
To exercise any applicable privacy rights, contact:
21. Children’s Privacy
This website and our services are intended for adults, business owners, service providers, and individuals seeking professional digital services.
We do not knowingly collect personal information from children under 13.
If we learn that we have collected information from a child under 13 without proper consent, we will take reasonable steps to delete it.
22. Links to Other Websites
Our website may contain links to third-party websites, platforms, forms, booking pages, payment processors, tools, resources, or social media pages.
We are not responsible for the privacy practices, policies, content, security, or availability of websites that we do not own or control.
When you leave our website, we encourage you to review the privacy policy of the third-party website or platform you visit.
23. User-Submitted Content
If you submit testimonials, comments, feedback, reviews, images, examples, or public-facing content, we may use that content for business, portfolio, marketing, or promotional purposes unless you request otherwise in writing.
We will not intentionally publish private client dashboards, private workflows, confidential materials, or sensitive project files without permission.
24. Portfolio and Project Examples
PCT Client Customs may display general examples of work, demo pages, service examples, mockups, or portfolio-style previews.
We will not intentionally display private client materials, confidential business information, client login areas, private dashboards, sensitive forms, or internal workflows without permission.
If a client gives permission to display a project, we may use screenshots, previews, business names, testimonials, or project descriptions for portfolio or promotional purposes.
25. Data Accuracy
Clients and users are responsible for providing accurate and current information.
If your contact information, business information, project details, links, or submitted materials change, please notify us as soon as possible.
We are not responsible for delays, delivery issues, project errors, or communication problems caused by inaccurate, outdated, or incomplete information submitted by the client.
26. Security Reminder for Clients
Please avoid sending passwords, private customer records, Social Security numbers, bank account information, medical records, tax documents, or highly sensitive personal information unless specifically required for the service and sent through an appropriate secure method.
For most PCT Client Customs projects, we only need business-facing links, branding, project instructions, screenshots, and approved content.
27. Legal Disclosure
We may disclose information if required or permitted by law.
This may include disclosure in response to a subpoena, court order, legal process, government request, payment dispute, fraud investigation, security concern, or to protect the rights, property, and safety of PCT Professional Services LLC, our clients, our users, or others.
28. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised effective date.
Continued use of this website or our services after updates are posted means you accept the updated Privacy Policy.
29. Contact Information
For questions about this Privacy Policy, your personal information, client materials, privacy rights, or data requests, please contact:
PCT Custom Builds™ by PCT Professional Services LLC
Support Email: Support@pctproservices.com
Headquarters: 8735 Dunwoody Place, Ste R, Atlanta, GA 30350
Virtual appointments and phone consultations only. No walk-ins.
30. Agreement Statement
By using this website, submitting a form, booking an appointment, purchasing a service, uploading materials, communicating with us, or working with PCT Client Customs, you confirm that you have read, understood, and agreed to this Privacy Policy.